BRICKBRANDS CUSTOMER SERVICE AGENT - CONTENT MODERATION/SOCIAL MEDIA MANAGEMENT
Descrição da oferta de emprego
BrickBrands is a fast-growing company offering a lot of opportunities and valuable learning experiences that open doors for talented individuals to be a part of our global team.
We embrace and promote diversity and inclusivity, the first step in building better relationships and conversations.
Thus BrickBrands is always on the lookout for self-starters with the passion to excel and to join us in our mission.
Create opportunities for brands and communities to speak.
As part of a fast-paced environment, the need for additional resources appears constantly.
Therefore we aim to build a pool of talented individuals and have our very own ongoing recruitment.
Searching for individuals who are highly interested in social media, marketing, and customer experience to be a part of the global environment and learn the BrickBrands Way Job Description Summary of the Position As a Customer Service Agent, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments.
You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.
Here’s What You Will Do.
Use our online platform to monitor content Maintain constant communication with your shift manager to resolve any issues or questions Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner Work with various brands from different industries to detect, review and monitor all kinds of content Keep up to date with the latest social media trends and emerging social media platforms in the industry Qualifications Here’s What You Will Need.
A High School Diploma or equivalent A personal PC/laptop with a working webcam General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc) A good working home environment with a stable internet connection Must have experience in content moderation, customer service (non-voice), or social media/community management Any form of experience in s ocial media and marketing is a plus! The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.
Excellent communication skills in English, both written and oral.
Additional languages are a PLUS! Additional Information The Perks BrickBrands Offers.
100% Remote position Healthcare reimbursement Continuous learning experience & career growth opportunities Offers competitive compensation based on location market rates A great opportunity to work with some of the world’s coolest and most innovative brands A welcoming environment where even your feedback and suggestions are all being taken into consideration Enjoy working in a diverse & global team environment - BrickBrands team members come from different backgrounds If you have a keen eye on the latest social media trends, have the ability to analyze information, and an interest to engage and learn more about social media, kindly send your CV in English
Detalhes da oferta
- BrickBrands
- Indeterminado
- 05/04/2024
- 04/07/2024
Responsible for contributing to a strong collaborative team and building customer working relationships while providing excellent customer service... this role is primarily accountable for handling, resolving, and communicating service requests from canadian clients... all clients are canada based and......
Ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! outros dados de posição what we offer: permanent remote opportunity! a competitive monthly compensation for services in usd... be a true ambassador, and show our customers......
Design posts for social media platforms2... moderate all usergenerated content in line with the moderation policy foreach community6... build and execute social media strategy through competitive research,platform determination, benchmarking, and audience identification3... identify problems and deficiency......
Job description complete end to end technical support and service know how that includes receipt of purchase order to delivery, installation, clearance of client outstanding... based in sao paulo, brazil! we are a medical device company specializing in the manufacturing of top-quality medical products......
Outros dados de posição duração: contrato 12 meses (renováveis); localização: híbrido, portugal... php?id=654#conteudo... local: híbrido/portugal *disponibilidade e interesse de mudança para portugal... estamos com uma oportunidade para um dos nossos parceiros, uma empresa com projetos nacionais e internacionais......
Você trabalhará em conjunto com a equipe de marketing digital para gerar uma estratégia de marketing de mídia social que promoverá o envolvimento do cliente e o reconhecimento da marca... o intercâmbio tem uma taxa de 2720,00 reais e possui uma bolsa auxilio de 7000 egp por mês de experiência......
•conduct market research to identify trends, competitor activities, and customer preferences... public relations:•manage public relations activities, including media relations, press releases, and events... •develop compelling property listings for various platforms, including websites, social media......
)• excellent customer focus / networking / relationship building /results-driven / self-organized / decision making• strong knowledge of it service management, sap basis and sap application• hands on experience with sap basis activities, sap release upgrades and infrastructure updates for cloud customers•......
Key responsibilities- account management responsibilities incl... • identify new business opportunities and work to develop them into profitable accounts• develop and maintain key strategic business relationships across existing and prospective clients• work closely with cross-functional teams to solve......
Net core, sql server or outsystems;• mastery of project management methodologies and tools;• more than 1 year experience in project management for public administration;• ability to identify business opportunities in line with the work being carried out at the client;• strong written and verbal communication......