BUSINESS OPERATIONS-LEAD ANALYST

FICO (NYSE.
FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions.
Join our world-class team today and fulfill your career potential! The Opportunity \"The Business Operations function is responsible for a wide range of activities and duties related to the smooth and on-target execution of FICO’s fiscal operating plan.
These include annual and quarterly sales planning and strategy; weekly sales execution management; commission management; pipeline management; revenue, booking and expense forecasting; quota setting; fiscal planning; partner operations; service management to processors, partners and end-user clients.
" - Director, Business Operations.
What you’ll contribute.
Be part of a diverse operations team, supporting the Operations Director and the VP - Region Sales Executive in all business operation related activities.
Take direction from the Director - Business Operations to lead, manage and take on full ownership and responsibility for the entire operational, and tactical actions related to GFS Region.
Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement.
Support sales forecasting, pipeline management, and quota setting to ensure accurate and achievable targets.
Collaborate with Sales, Finance, Legal and other departments to align efforts and support overall business objectives.
Optimize sales tools and technology platforms to enhance productivity, efficiency, and effectiveness.
Establish and maintain sales KPIs and dashboards to track performance and measure success.
Identify and implement best practices in sales operations to improve overall effectiveness and efficiency.
Build and maintain relationships with key stakeholders, including sales teams, peers and correspondent areas.
Monitoring revenue movements and provide appropriate and timely information to the appropriate Operations and Sales to help them on taking actions and decisions on revenue protection and growth.
Provide operational support of Salesforce and other tools.
Validate and review territory plans with sales teams and the FICO account teams.
Creation and/or present ad hoc reports, analysis and presentations and supporting materials required by management.
What We’re Seeking.
Bachelor’s degree in business administration, Finance, or related field; MBA preferred.
Fluency in English is required, Spanish and Portuguese fluency is nice to have.
Proven experience in sales operations roles.
Strong analytical skills and ability to interpret complex data to support leaders in making decisions.
Excellent organization and administration skills with exemplary attention to detail.
Good critical thinking skills and logical thinking while also having the ability to see the big picture.
Ability to juggle multiple tasks/projects simultaneously; strong prioritization skills; ability to meet deadlines.
Collaborative style.
teams well with others to solve problems and achieve goals.
A positive can-do attitude and professional demeanor.
Effective communication skills and experience working successfully in a global, highly matrixed business environment.
Advanced written, oral, and social skills for daily written and verbal communication with the Leadership Team of the business, including the Regional Sales Leader.
Deep experience of Excel, including macro writing, pivot tables, data analysis and presentation.
Strong understanding of PowerPoint and working knowledge of the rest of the Microsoft Office suite.
Our Offer to You An inclusive culture strongly reflecting our core values.
Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
#LI-FD1 Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.
You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.
FICO makes a real difference in the way businesses operate worldwide.
Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
Fraud Detection and Security — 2.
+ billion payment cards globally are protected by FICO fraud systems.
Lending — 3/4 of US mortgages are approved using the FICO Score.
Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue.
We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.
Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment.
We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.
Join FICO and help change the way business thinks! Learn more about how you can fulfill your potential at www.
ico.
om/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity.
We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications.
While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective.
If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.
ico.
om/en/privacy-policy FICO (NYSE.
FICO) is a leading global analytics software company, supporting businesses in 90+ countries make better decisions.
Join our world-class team today and fulfill your career potential!