HELP DESK
Descrição da oferta de emprego
• Experiência mínima de 3 anos atuando como suporte a usuários "
"• Perfil de trabalho colaborativo;
• Excelência nos trabalhos executados;
• Motivação e energia;
• Boa comunicação e fluência;
• Comprometimento com as atividades e responsabilidades delegadas;
• Educação no trato com os usuários e pretsdaores de serviços."
"• Windows 10
• Configuração de ambiente de Rede
• Outlook
• Microsoft Office"Local de trabalho: Santana de Parnaíba, SPRegime de contratação de tipo: Efetivo – CLTJornada: Período IntegralÁrea e especialização profissional: Informática, TI, Telecomunicações - Suporte TécnicoNível hierárquico: OperacionalVALORIZADOTempo de experiência: Entre 1 e 3 anos
Detalhes da oferta
- Confidencial
- Indeterminado
- 17/05/2024
- 15/08/2024
Supervisionar a equipe de help desk; direcionar as solicitações para equipes responsáveis; acompanhar todo o ciclo de vida dos chamados; suporte técnico via telefone e internet, solucionar problemas técnicos e organização de planilhas... cursos e conhecimentos: excel intermediário a avançado; ferramentas......
Manter suporte técnico de nivel 1 - básico requisitos do trabalho atendimento à chamados técnicos de help desk... tècnico de informática - assistente/help desk prestar suporte técnico presencial aos usuários, diagnosticando e solucionando problemas de hardware e software... realizar manutenções preventivas......
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