EMPREGO CUSTOMER SUPPORT SPECIALIST PORTO ALEGRE, RIO GRANDE DO SUL

Nice to have:work experience in customer support... customer support specialist - the mission of fbs is to create the most convenient tool on the market for fast...

support cybersecurity initiatives, including employee security awareness training and incident response... excellent interpersonal and communication skills; ability...

The content programming and strategy specialist must also support the other touch teams to secure contractual obligations (sla’s and kpi’s) are being met and keep...

Analyze performance data and develop reports to support strategic decisions... diagnose and resolve hubspot-related issues, working with hubspot support as needed...

The content programming and strategy specialist must also support the other touch teams to secure contractual obligations (slas and kpis) are being met and keep...

It integration platform specialist - this position is responsible for providing subject matter expertise in the areas of data integration and solution architecture...

?? support automation efforts (e... quality assurance specialist - this role is perfect for someone who thrives on exploring edge cases, validating intricate workflows...

support automation efforts (e... quality assurance specialist - this role is perfect for someone who thrives on exploring edge cases, validating intricate workflows...

Independently work on your own tasks and deliverables; analyze jira tickets raised/assigned by customer, or support members, perform rca, fix issues as per slas...

Procurement & customer relations: familiarity with customer procurement processes and the ability to craft responses that align with their needs...

Monitor key performance metrics such as betting volume, customer acquisition cost (cac), retention rates, and customer lifetime value (ltv)...

Excellent problem-solving and customer service skills... document system architecture, configurations, and support procedures... provide functional guidance by aligning...

Building software to improve devops, itops, and support processes which support the “everything” as code model such as “infrastructure as code”, platform as a service...

Building software to improve devops, itops, and support processes which support the everything as code model such as infrastructure as code, platform as a service...

customer support liaison: coordinate with internal teams to address community issues, questions, or escalations in a timely manner... familiar with community management...

The role requires a candidate who is highly motivated and enjoys a fast paced environmentkey duties & responsibilities? making outgoing customer calls and processing...