COMMUNITY MANAGER
Descrição da oferta de emprego
Must be proficient in English written and verbal skills.
Resumes only submitted in English will be accepted.
We are seeking a skilled and passionate Community Manager to join our team.
In this role, you will be responsible for building and fostering a strong online community presence for our brand.
You will interact with our community members, engage in conversations, and ensure a positive and inclusive community culture.
Responsibilities.
Manage and moderate our online community platforms, such as forums, social media groups, and chat channels Create and publish engaging content to spark conversations and encourage community participation Respond to community members' inquiries, comments, and feedback in a timely and professional manner Proactively address and resolve conflicts or issues within the community Collaborate with cross-functional teams to develop and implement community engagement strategies and initiatives Monitor community analytics and provide regular reports on community engagement and sentiment Stay up-to-date with industry trends and best practices in community management \n Prior experience in community management or related roles preferred Strong understanding of online community platforms and tools Excellent written and verbal communication skills Emotional intelligence and ability to empathize with community members Highly organized with strong attention to detail Ability to multitask and prioritize effectively Positive and customer-centric mindset Ability to work independently and in a team environment Passion for building and nurturing online communities \n 100% Remote Training & Development Work From Home
Detalhes da oferta
- Indeterminado
- Em todo o Brasil
- Indeterminado - Indeterminado
- 30/03/2024
- 28/06/2024
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