DOCPLANNER DATA MIGRATION ANALYST

Company Description Do you want to work on the largest healthcare platform in the WORLD ? We are Doctoralia, a Docplanner Group company, present in 13 countries, responsible for serving more than 55 million patients and processing more than 15 million appointments per month! We currently have more than 2 million healthcare professionals in our database, totaling approximately 10 million patient evaluations to date.
Our mission is to “help people live longer, healthier lives” Through a diverse range of services, we are able to serve different audiences.
our marketplace, which allows patients to schedule and evaluate appointments and doctors at any time of the day or night; and our SaaS system (Software as a Service) aimed at optimizing office management, patient flow and online bookings.
All this through an internet platform and our iOS/Android apps.
Job Description As a Data Migration Analyst, you will play a crucial role in the company's operations, focusing on processing and analyzing data to be imported into our systems from our clients’, in a SaaS context.
What you will do in this role.
Execute the data migration from a given file (from simple to highly complex) provided by the client into our SaaS; Provide support to employees and clients by resolving data import-related issues; Identify and report bugs in the internal Import Tool, tracking progress until final resolution; Create innovative solutions (including script development) to enhance operational efficiency, customer satisfaction, and team productivity; Ensure data security and confidentiality by implementing strict data security practices and policies; Actively collaborate with the team, assisting them in solving complex problems, documenting processes, and providing technical support as needed; Test and validate new solutions developed, offering constructive feedback to promote continuous process improvement.
Qualifications  What makes you a strong fit.
Experience with data-centric roles that require extensive technical knowledge; Some experience with technical and non-technical customer-facing interactions; Intermediate English (written and spoken) - plenty of interaction with international teams! Advanced Excel and SQL skills; Knowledge of programming logic, ideally with languages like Python or R; Analytical thinking and the ability to solve complex problems; Ownership, time management skills, and a sense of urgency.
It's even better if you have...
A higher education degree in IT-related fields (e.
.
Data Processing, Software Engineering); Experience working in a SaaS company with a fast-paced environment.
Additional Information Our working hours are from Monday to Friday, from 9 am to 6 pm; And our benefits.
We have  compensatory time off (Banco de Horas); Vale-Transporte; Food/Market Voucher; Medical, Dental, and Group Life Insurance; Pet Plan; iFeel app, for emotional comfort; Gympass for you and up to 3 people! Creditas.
Payroll loan services, eligible after 6 months of employment; Stock Options - eligible after 6 months of employment (5 years grace period).
Birthday Day Off; Daycare Assistance; Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services; Referral Program offers up to R$600 per person who stays with us for more than 6 months; Leave of Absence/Time-off.
In the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days.
Got married ? 7 days of rest! Did the baby arrive ? We offer 30 days for Dads and 6 months for Moms; Other information.
Contract Type.
CLT.
Workplace Location.
Remote (everywhere else in Brazil) -  we're especially interested in Rio and Curitiba applications! We promote and embrace equal opportunities in our hiring process, and also every day at work.
When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, color, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference.
If you require additional support in your recruitment process, we kindly encourage you to let us know.
Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us.
So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so.
We can only truly be equal if we adapt to each other.