GROUP QUALITY COORDINATOR

Are you passionate about driving quality excellence? Join us as the Group Quality Coordinator at DSM-Firmenich and lead our Incident Management Program Strategy, ensuring smooth maintenance, auditing, and training processes.
Collaborate with cross-functional teams to prepare comprehensive quality reports and drive continuous improvement initiatives.
Your data-driven mindset, critical thinking skills, and strong communication abilities will set you up for success.
Join us in Barcelona, Spain, OR  Sao Paulo, Brazil, and be part of a team that's shaping the future of quality excellence.
Apply now and let's create progress together!   At dsm-firmenich, being a force for good is not optional.
Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value.
Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your key responsibilities Act as a facilitator for Incident Management Program Strategy (Maintenance of the program and systems, auditing, and training) Maintain the schedule for reporting and all communication related to reporting (including release schedule for dashboard figures) Participate on Group Quality Communication and Reports preparation supported by Group Function leaders.
Consolidate Group information / highlights, lowlights and metrics to report.
Support the ticket management of changes in both integration management systems Group Projects as required.
Execute as requested all cross BU teams on Incident Reporting inquiries, troubleshooting, and key projects for improvement projects for improvement Participate on data integrity activities (dashboard and incident management) to ensure accurate data, ensuring harmonization Several admin tasks related to group activities, such as new service supplier approval flow, PO´s, payments, support other function on data analytics, create training content, organizing training and meetings, Bu´s contact list, etc   We bring An eagerness to be one quality community and learn from each other to bring progress to life and create a better future.
A space to grow by encouraging and supporting curiosity and an open mindset; A culture that prioritizes safety and well-being, both physically and mentally; The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose; A flexible work environment that empowers people to take accountability for their work and own the outcome; A firm belief that working together with our customers is the key to achieving great things   You bring Bachelor in Engineer, Chemistry, Pharmacy and/or equivalent technical fields, 3-5 years’ experience is minimally required for the role on similar positions in an industry.
Experience within Quality in a related environment; Good knowledge of Complaint Management (Internal and Customer), KPI´s definitions, data analytics and systems/tools.
Data Driven and Critical Thinking · Possesses excellent interpersonal, organizational, written, and verbal communication skills.
High learning agility, with strong attention to detail Quick learner for “IT systems” · Strong Presentation Skills (Executive Management presentations) and Training Capabilities Ability to support successfully with other cross-functional areas.
Our application process Interested in this position? Please apply on-line by uploading your resume in English via our career portal.
For further information, please contact Mimi Phommachak,  Recruiter ()   #LI-DNI Equal Opportunities Commitment  dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress.
We aim to build a workplace where opportunity really is equal, so everyone can thrive.
We do not discriminate.
there’s a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer.
dsm-firmenich people are as diverse as our customers.
For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees.
Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process.
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About dsm-firmenich As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive.
With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet.
dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion.
With a diverse, worldwide team of nearly employees, we bring progress to life™ every day, everywhere, for billions of people.
Please note this is a direct search led by dsm-firmenich.
We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.