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HEAD OF DELIVERY SAFETY

São Paulo - São Paulo

Descrição da oferta de emprego

Head Of Delivery Safety - - Localize and deploy core safety technologies, including real-time risk alerts, rider bio-metric authentication, and route risk evaluation. - Work closely with product and operations teams to embed safety standards into platform processes, tools, and training. Rider Safety Risk Management - Develop a real-time safety monitoring system for delivery partners in high-risk zones, leveraging Location-Based Services and historical incident data. - Design and maintain a rider-facing safety toolkit within the app. Incident Response & Emergency Handling - Establish an efficient on-call mechanism and SOP for managing safety incidents, ensuring rapid response and clear accountability. - Collaborate with local law enforcement when serious incidents occur; maintain escalation protocols and response partnerships in key cities. Field Operations & Local Safety Support - Build and lead a local safety operations team with presence in core operational cities, providing front line support during incidents and safety checks. - Monitor safety performance metrics and drive continuous improvement. Qualifications:- Over 8 years of risk control experience with multinational companies, including successful cases of building security systems from the ground up in emerging markets. - Expertise in public-private sector collaboration and innovation, having led national-level data interoperability projects or promoted safety legislation. - Technical insights: deep application of LBS risk control, AI prediction, bio-metric recognition, and other technologies to address complex security challenges. - In-depth understanding of Brazilian social and cultural contexts, with the ability to design localized solutions for specific local issues. - Ability to establish mutually beneficial safety mechanisms in legally ambiguous areas. - Fluent in English, with proficiency in Portuguese a plus.
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 19/08/2025
Data de expiração
  • 05/01/2026
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