SENIOR MANAGER, RETAIL OPERATION EXCELLENCE

Key Responsibilities.
Take full ownership of Own Retail & Franchise commercial success through Operations Excellence & leveraging daily retail KPI’s, Drive and execute project level work streams across functions to effect and enhance overall retail business.
Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Area Managers Aid & Partner through analytics, with the Retail Director to Coach Area Managers to increase their store’s sales, productivity, and profitability with the analytical view of status and vision.
Drive a analytical view on improving the daily Retail store KPI’s, looking at past, status quo and Future goal.
Assess and make recommendations to improve the commercial viability and availability of products for the stores.
How can this be utilized for in-season & Pre-season trading.
Have a interest on utilizing data to help understand consumer behavior, product range, sell throughs, campaign performance etc, to be able to make pragmatic and quick decisions without losing opportunities.
Spend focused time on the sales floor during store visits to determine various levers across Operations, Product, & Retail formula.
Collaborate with SEA & Emerging Market teams by aligning local ambitions to HUB guidance.
Liaise with Emerging market & SEA retail teams  , to bring Best practices to SG retail team,, to maximize the support from the HUBS, with the ambition to improve the market business.
Along with Area Managers through the lens of analytics and brand guidance look at proper in-store Brand execution along with marketing team to establish standards and directives, in all stores within the country.
Plan and prioritize structured store visits to maximize the performance.
Dedicate a minimum of 3.
days per week to completing store visits and ensure all stores in the country are visited at least once per month.
Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback including actively managing poor performance.
Seek coaching and learning opportunities to continually improve your performance.
Key Relationships.
Retail back office team (Buying.
In season & Pre season, Training, Store Development, Instore specialist, Brand Marketing, Membership, SEA & Emerging Market HUB Retail teams) Store In charge Franchise Partners Finance HR Franchise back office team Merchandising Brand Communications Visual Merchandising     Knowledge, Skills and Abilities.
Functional.
minimum 8-10 years of direct Retail or Franchise experience, ideally topped by an additional min 2 years on the Marketing or Sales side · Management.
3-5 years of management experience preferred · Industry.
Textile industry (apparel/fashion/footwear) or FMCG · Proven track record of high collaboration & negotiation skills Advanced Analytics skill to be able to work with data to bring forwards observations and trends that can positively influence business     Requisite Education and Experience / Minimum Qualifications.
Professional Background/Experience Functional.
At least 5 years of retail management experience with at least 4 years in operations; Must have the ability to influence others within an organization.
Result-oriented Industry.
Preferably in retail/apparel/fashion/FW Exposure.
Sports Education.
Degree or Diploma in Sales / Marketing / Retail Management IT Outlook.
Intermediate Word.
Advanced Excel.
Advanced (Important & Mandatory) Powerpoint.
Advanced (Important & Mandatory) Language Skills English.
Advanced Local Language.
Fluent