SENIOR SITE RELIABILITY ENGINEER (SRE)

Senior Site Reliability Engineer (SRE) The Thomson Reuters Service Management group is seeking a Senior Site Reliability Engineer to join our technology team!  This SRE team supports and operates enterprise application systems that serve Thomson Reuters products in the Tax & Accounting business segment.
This role executes reliability engineering, operational readiness, ongoing change planning and implementation, incident detection and resolution, and compliance for a portfolio of applications and infrastructure built on a variety of technologies.
About the Role In this opportunity as Senior Site Reliability Engineer you will.
Deliver reliable 24x7 application operations and support.
Proactively maintain, monitor, and support production and pre-production application environments and infrastructure.
Develop software using disciplined software development methodology and modern CICD capabilities.
Partner with application development teams to plan and deliver operational readiness for new products and features.
Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmap for applications and processes.
Partner with security, platform, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications.
Develop, configure, and support tools for system monitoring and/or troubleshooting.
Troubleshoot and solution issues with applications and infrastructure; engage others, escalate as required.
Effectively articulate complex problems, concepts, and solutions to varied audiences.
About you Bachelor’s degree or equivalent required, Computer Science or related technical degree preferred.
3 years of relevant experience in software development and/or technology platform, infrastructure, or operations.
Fluency in both English and Portuguese languages, written and spoken.
Strong experience with C#, Java, Python, or other programming/scripting language.
Proficiency with DataDog, AppDynamics, or similar application observability toolset.
Practical experience with Azure or AWS services and automation.
Proven ability to learn new technologies quickly.
Excellent critical thinking, troubleshooting, and collaborative problem-solving skills.
Comfortable in a fast-paced environment and motivated by complex technical and business challenges.
What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through.
Hybrid Work Model.
We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected Wellbeing.
Comprehensive benefit plans; flexible and supportive benefits for work-life balance.
flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture.
Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development.
LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact.
Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
#LI-ED1 Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years.
Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters.
We help these professionals do their jobs better, creating more time for them to focus on the things that matter most.
advising, advocating, negotiating, governing and informing.
We are powered by the talents of employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion.
At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them.
Sound exciting? Join us and help shape the industries that move society forward.
Accessibility  As a global business, we rely on diversity of culture and thought to deliver on our goals.
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.
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