TECHNICAL PROGRAM MANAGER (TPM)

Technical Program Manager (Tpm) - The role serves as the bridge between cross-functional teams including marketing, design, and R&D. The role refines the requirements and distributes work into logical customer valued deliverables, and opportunistically identifies synergies with organization''s existing systems. **Responsibilities**- Supports execution of multiple technical projects or programs in support of the continuing evolution of the organization''s software products. - Leads end-to-end project or program lifecycles, from initiation to completion, while ensuring adherence to timelines, scope, and budget. - Defines project scope, objectives, and success criteria in collaboration with stakeholders. - Develops project plans, schedules, and milestones to track progress and ensure timely delivery. - Performs program analysis, manages risk, identifies and influences necessary course corrections, and communicates program status and activities across multiple levels of management. - Continuously assesses and improves the processes that comprise the software development lifecycle. - Manages risks and resolves issues that affect release, scope, schedule, and quality. - Defines and tracks key metrics and performance indicators and drives cross-functional execution of program deliverables. - Leads post-project evaluations to identify lessons learned and areas for enhancement. - Provides oversight and planning to design and planning implementation, including strategies, processes, and resources. **Education & Experience** Recommended**- Four-year or Graduate Degree in Computer Science, Information Technology, Business Management, or any other related discipline or commensurate work experience or demonstrated competence. - Typically has 4-7 years of work experience, preferably in program/project management, scrum master, professional technology organization, or a related field or an advanced degree with 3-5 years of work experience. **Preferred Certifications**- Program Management Professional**Knowledge & Skills**- Software Product Development related- Requirements Gathering- New Product Development- Computer Science- System Design- Data Analysis (to drive data-driven decisions)- Automation- Change Management- Continuous Improvement Process- Agile related:- Agile Principles- Kanban Principles- Lean Manufacturing- Scrum- Project/Program Management related- Scope Management (+ Dependencies)- Schedule Management (+ Milestones and Roadmap)- Project Planning/Charter, Execution (+ Tracking) and Closure- Stakeholder management- Risk management- Communication Management- Cost Management- Benefit Management- Integration Management- JIRA**Cross-Org Skills**- Effective Communication- Results Orientation- Learning Agility- Digital Fluency- Customer Centricity**Impact & Scope**- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. **Complexity**- Responds to moderately complex issues within established guidelines. **Disclaimer