paulo tolentino

Pau*** ***** (XX anos)

Subject Matter Expert | Trainer - Google Ads em Cognizant Technology Solutions

Estácio de Sá

São Bernardo do Campo,

São Paulo

Este candidato está disposto a se mudar

Experiência

Subject Matter Expert | Trainer - Google Ads

Cognizant Technology Solutions

out 2021 - fev 2024

- Google Ads, Google Analytics, Google Tag Manager and Merchant Center
- Specialized technical support for Local Agents.
- Internal trainer (whole onboarding process, including team management and
tool access requests)
- Participation in international process calibration meetings
- Translation and adaptation of technical texts to local language
- New problem solving procedures creation
- Case reviewer to mitigate incorrect troubleshootings

Bilingual Customer Service Representative

Cognizant Technology solutions

jan 2016 - out 2021

Responsible for campaign optimization and troubleshooting of customers Ads

Formação

Bacharel em Ciências Biológicas

Estácio de Sá

set 2021 - Atualmente

Curso de Bacharel em ciencias biológicas

Idiomas

Inglês - Avançado

Português (Brasil) - Nativo

Curriculum relacionados

paulo tolentino