SPLUNK PLATFORM SUPPORT ENGINEER

São paulo - São Paulo

Descrição da oferta de emprego

Certifications Required:

  • Splunk Certified Admin

Certifications good to have

  • Splunk Certified Achitect

Job Descriptions:

As a Splunk Platform Support Engineer, You Will:

  • Work closely with on boarding teams and security team ensuring technical Issues and projects are correctly logged and managed to the correct priority.
  • Regularly carry monitoring of the platform and creating alerts when there is a platform issue
  • Lieas with Client Cyber Tools department
  • Alert / Incident management (Triage and resolution)
  • When required work on engineering tasks related to projects
  • Ensure the version controls for and relevant apps
  • Ability to analyse and resolve platform related issues independently
  • Make sure the platform is stable and avoiding any downtime.
  • Able help security team to update knowledge objects, e.g. Lookups, Macros, Fieldalias etc.
  • Be responsible for continuous improvement, continuous delivery and continuous integration.
  • Understand Client Splunk Data Model
  • Ensure that log source outage monitoring and working with on-boarding team to get them resolved
  • Occasionally required to work at the weekend for patching or platform maintenance
  • Ability to provide on-call support (Out of hours and weekends)

Essential Knowledge, Skills and Experience

  • Ability to prioritise workload including Incidents and Problems.
  • At least 5 years of general work experience with Splunk Engineer or higher
  • Strong understanding of all Splunk architecture components to include search head clustering, indexer clustering, deployment server and monitoring console.
  • Strong understanding of configuration files and relationship between GUI configuration and backend configuration file impact
  • Strong understanding of SPL as well as the ability to develop automated search and apps using Python or bash/shell scripting
  • Linux system administration skills, preferably Centos Or RHEL.
  • An understanding of error messages and logs displayed by software.
  • Calm and logical approach during a critical event.
  • Ability to troubleshoot, diagnose and solve issues independently.
  • Self-learner, ability to document learning as experience is gained.
  • Experience as part of a team supporting and maintaining an infrastructure.
  • A Passion for technology.
  • Understanding of network protocols/services and network infrastructures.
  • Strong technical troubleshooting and analytical skills.
  • Configuration management.
  • Excellent verbal and written communication skills.
  • Knowledge of platform and application automated deployment and version control software e.g. (Ansible, Chef, Puppet, Git, Bitbucket, Subversion) within a physical environment.

Requisitos do trabalho

REMOTE JOB

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Detalhes da oferta

Empresa
Tipo de Contrato
  • efetivo, jornada completa
Salário
  • 5000R$ - 10000R$
Data de publicação
  • 18/04/2020
Data de expiração
  • 17/07/2020
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