SPLUNK PLATFORM SUPPORT ENGINEER
Descrição da oferta de emprego
- Splunk Certified Admin
Certifications good to have
- Splunk Certified Achitect
As a Splunk Platform Support Engineer, You Will:
- Work closely with on boarding teams and security team ensuring technical Issues and projects are correctly logged and managed to the correct priority.
- Regularly carry monitoring of the platform and creating alerts when there is a platform issue
- Lieas with Client Cyber Tools department
- Alert / Incident management (Triage and resolution)
- When required work on engineering tasks related to projects
- Ensure the version controls for and relevant apps
- Ability to analyse and resolve platform related issues independently
- Make sure the platform is stable and avoiding any downtime.
- Able help security team to update knowledge objects, e.g. Lookups, Macros, Fieldalias etc.
- Be responsible for continuous improvement, continuous delivery and continuous integration.
- Understand Client Splunk Data Model
- Ensure that log source outage monitoring and working with on-boarding team to get them resolved
- Occasionally required to work at the weekend for patching or platform maintenance
- Ability to provide on-call support (Out of hours and weekends)
Essential Knowledge, Skills and Experience
- Ability to prioritise workload including Incidents and Problems.
- At least 5 years of general work experience with Splunk Engineer or higher
- Strong understanding of all Splunk architecture components to include search head clustering, indexer clustering, deployment server and monitoring console.
- Strong understanding of configuration files and relationship between GUI configuration and backend configuration file impact
- Strong understanding of SPL as well as the ability to develop automated search and apps using Python or bash/shell scripting
- Linux system administration skills, preferably Centos Or RHEL.
- An understanding of error messages and logs displayed by software.
- Calm and logical approach during a critical event.
- Ability to troubleshoot, diagnose and solve issues independently.
- Self-learner, ability to document learning as experience is gained.
- Experience as part of a team supporting and maintaining an infrastructure.
- A Passion for technology.
- Understanding of network protocols/services and network infrastructures.
- Strong technical troubleshooting and analytical skills.
- Configuration management.
- Excellent verbal and written communication skills.
- Knowledge of platform and application automated deployment and version control software e.g. (Ansible, Chef, Puppet, Git, Bitbucket, Subversion) within a physical environment.
Requisitos do trabalho
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