BUSINESS SYSTEM ANALYST

Business System Analyst - Reporting directly to the Regional IT Manager (based in Chile), you will aassist with the coordination of business process improvement, ensuring alignment between regional business needs and technology solutions. You will play a key role in the product lifecycle of core operational systems such as Yardi, Entrata, and other internal platforms (payments, CRM, etc. ). Your goal is to support system adoption, lead business analysis efforts, and deliver process improvements that drive regional efficiency and performance. Key Role ResponsibilitiesGather and document requirements across departments (Operations, Finance, Leasing). Map, assess, and optimize business processes in collaboration with stakeholders. Translate needs into actionable documentation, such as user stories, process flows, and functional specs. Collaborate with the Regional IT Manager and global product teams to support the lifecycle of platforms like Yardi Voyager and Entrata. Assist with backlog refining, testing, and validation of new features and enhancements. Coordinate property set-ups, data integrity reviews, and new implementation efforts. Act as the local systems liaison for Brazil, ensuring effective communication with stakeholders and end users o Lead initiatives to support system adoption, resolve resistance, and drive continuous improvement. Deliver localized training, onboarding, and clear release communications. Operate as the key point of contact in Brazil for system-related initiatives. Provide insight and feedback to help shape the product roadmap at the regional level. Collaborate with cross-functional teams (local and international) to align goals and standards. Experience & SkillsExperience in business systems analysis, digital transformation, or system implementation roles. o Proven success in working with ERP/enterprise platforms (Yardi, SAP, Oracle, or Salesforce). Hands-on experience with stakeholder engagement, process redesign, and training delivery. Strong knowledge of SSRS and intermediate to advanced SQL. Proficient in Excel and Microsoft Office tools; familiarity with PowerBI is a plus. Experience working in Agile/Scrum environments and tools (e. G. , Jira, DevOps). Advanced English (written and verbal) required; Spanish is a plus. WhatWe OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company''s business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at https://jobs. Greystar. Com/.