DYNAMICS 365 CRM DEVELOPER - 100% HOME OFFICE - PJ

Our client:  A technology innovation consultancy with a highly qualified team that helps companies accelerate towards digital transformation.Mission: To design, develop, implement and test innovative technological solutions that enhance the development of customers and society.Culture: We believe that success results from the well-being of our employees and, therefore, our philosophy is to build an environment of trust where they feel fulfilled, integrated and active in the company's culture.Position Overview: We are looking for a Dynamics 365 CRM Consultant with hands-on experience delivering scalable and integrated customer engagement solutions across Sales, Customer Service, and Marketing modules. The ideal candidate is a functional/technical hybrid who can work across the Dynamics 365 ecosystem and Power Platform, with an eye on process optimization, automation, and seamless user experience.This role requires in-depth platform knowledge, experience working on real-world CRM implementations, and the ability to collaborate with cross-functional teams including business stakeholders, developers, architects, and support.ResponsibilitiesWork on gathering, analyzing, and understanding business requirements to design effective solutions based on the Dynamics 365 Customer Engagement platform.Develop, configure, and customize the Sales, Customer Service, and Marketing modules in Dynamics 365 CRM, including entities, forms, workflows, business rules, and model-driven apps.Integrate Dynamics 365 with other systems and platforms such as Azure Services, the Power Platform (Power Automate, Power Apps), and Dataverse.Participate in defining solution architecture and environment strategies (development, testing, production), with a focus on security and performance.Create custom components using C#, JavaScript, or TypeScript (e.g., plugins, custom workflows, and web resources).Contribute to building dashboards and analytical reports using Power BI, aligned with business goals.Assist in the implementation and maintenance of ALM (Application Lifecycle Management) practices, CI/CD pipelines, and version control using Azure DevOps.Collaborate with cross-functional teams (business, IT, architecture, and support) to ensure alignment between technical solutions and strategic objectives.Document technical and functional solutions, including diagrams, user guides, and test plans.Support training and onboarding sessions for key users and system administrators.Requisitos:Must-Have Requirements:Strong expertise in Dynamics 365 CRM (Customer Engagement), including Sales, Customer Service, or Marketing apps.Experience in customization and configuration: entities, forms, business rules, workflows, and model-driven apps.Knowledge of Power Platform: Power Automate, Power Apps, and Dataverse integration with Dynamics.Solid understanding of business process flows, security roles, and environment strategy.Familiarity with solutions and ALM practices within Dynamics 365.Fluent English;5 years of experience;Having already worked in consulting;Complete degree; Nice-to-Have Qualifications:Experience integrating Dynamics 365 with Azure services (e.g., Logic Apps, Azure Functions, Azure OpenAI).Understanding of .NET C#, JavaScript, or TypeScript for extending Dynamics using web resources or plugins.Familiarity with Power BI for building CRM-related dashboards and reports.Exposure to customer portals (Power Pages, third-party integrations).Experience in CI/CD pipelines and DevOps for CRM deployment automation.Knowledge of industry templates or vertical solutions in sectors such as finance, retail, or public sector.Experience working in Agile project environments.