MQ Z/OS SPECIALIST SYSTEM SUPPORT
Descrição da oferta de emprego
To build.
To design.
To code.
To consult.
To think along with clients and sell.
To make markets.
To invent.
To collaborate.
Not just to do something better, but to attempt things you've never thought possible.
Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities Este rol se especializa en realizar y habilitar soporte técnico remoto de software, hardware y soluciones de IBM.
Proporciona asistencia en el soporte técnico a clientes y soporte en campo (SSR) de IBM por medio de conocimientos técnicos en la identificación de problemas en el fuente/determinación de problemas.
Utiliza conocimientos técnicos y de negociación en colaboración con otras organizaciones/operaciones de soporte para priorizar y diagnosticar problemas hasta su resolución.
Comunica los planes de acción al cliente o al representante de IBM en consecuencia.
Recomienda e implementa novedades o mejoras en las herramientas, los procedimientos y los procesos de soporte técnico existentes.
Puede realizar tareas de formación y mentorización en el equipo.
Contribuye a la consecución de objetivos organizativos por parte del departamento y a una alta satisfacción del cliente.
Required Technical and Professional Expertise Good experience supporting IBM MQ for z/OS.
Knowledge.
* IBM MQ for z/OS * Coupling Facility * JCL * WLM * OMVS * RMF * JES2 * RACF * SMP/E * TSO/E Experience In.
* Definition and maintenance of Qmgrs, Channels, queues and other MQ objects * Interoperability between Qmgrs on z/OS and distributed platform * Qmgrs security administration * Administration of Qmgrs * Backup and Recovery of Qmgrs * Queue Sharing Groups * Shared Messages * Monitoring availability of channels, queues and structures * Installation and migration of versions * Determination of problems Desirable Knowledge In.
* Programming in COBOL, ASSEMBLER and Java * IBM MQ programming using APIS and JMS * Capacity Planning * DB2 for z/OS Preferred Technical and Professional Expertise Good experience supporting IBM MQ for z/OS.
Knowledge.
* IBM MQ for z/OS * Coupling Facility * JCL * WLM * OMVS * RMF * JES2 * RACF * SMP/E * TSO/E Experience In.
* Definition and maintenance of Qmgrs, Channels, queues and other MQ objects * Interoperability between Qmgrs on z/OS and distributed platform * Qmgrs security administration * Administration of Qmgrs * Backup and Recovery of Qmgrs * Queue Sharing Groups * Shared Messages * Monitoring availability of channels, queues and structures * Installation and migration of versions * Determination of problems Desirable Knowledge In.
* Programming in COBOL, ASSEMBLER and Java * IBM MQ programming using APIS and JMS * Capacity Planning * DB2 for z/OS
Detalhes da oferta
- IBM
- Indeterminado
- 03/04/2024
- 02/07/2024
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