EMPREGO SUPPORT AMP CUSTOMER EXPERIENCE BELO HORIZONTE, MINAS GERAIS

Nice to have:work experience in customer support... experience with jira and confluence... excellent customer service skills: you are empathetic, accurate, compassionate...

Onsite: carajás/pa**job duties and responsibilities**:provide software support - provide customer technical support through task assigned processes using the customer...

We give 24/7 support... this role requires hands-on experience withims core platforms ,cloud environments(openstack, kubernetes), andnfvideployment processes...

We look for customer facing team players to drive projects and navigate complex engineering constraints... **key responsibilities**:- lead the americas epmo team-...

)- experience managing customer relationships through consulting engagements, account management, or direct support... for assigned accounts manage support escalations...

Manage customer user acceptance tests... training core users of the customer... experience with kronos and ukg workforce management is mandatory... required skills/qualifications:...

experience working in an agency or managing multiple client accounts... analyze performance data and develop reports to support strategic decisions...

experience with popular web frameworks (e... experience with writing unit tests and integration tests... experience with api documentation tools like swagger or...

Independently work on your own tasks and deliverables; analyze jira tickets raised/assigned by customer, or support members, perform rca, fix issues as per slas...

The company has consistently achieved net promoter scores (nps) above 60, reflecting excellent customer satisfaction... the team is collaborative, inclusive, and...

Procurement & customer relations: familiarity with customer procurement processes and the ability to craft responses that align with their needs...

**knowledge and experience - desired**:- web technologies, react... experience with test-driven design, continuous integration, and agile development processes (e...

Excellent problem-solving and customer service skills... document system architecture, configurations, and support procedures... must-have qualifications2+ years...

At touch, we understand what makes airlines unique and deliver timely, effective solutions to support them in achieving excellence... you will design concepts aligned...

Executive administrative assistant - who you are:a proactive problem-solver who anticipates needs before they ariseexcellent communicator who can professionally...