EMPREGO TEAM LEADER CUSTOMER EXPERIENCE BRASILIA, DISTRITO FEDERAL

This includes managing and coaching a high-performing team of customer success managers (csms), customer success executives (cses), and platform architects (pas)...

• bachelor's degree, related technical field, or equivalent practical experience... inclusive team culture here at aws, it’s in our nature to learn and be curious...

Ensure customer satisfaction... accelerate customer adoption... the ags team interacts with leading companies and believes that world-class support is critical to...

Manage customer user acceptance tests... training core users of the customer... experience with kronos and ukg workforce management is mandatory... required skills/qualifications:...

experience working in a fully remote environment and collaborating with a global team... familiarity with digital content management (cms experience is a plus)...

Quality & csat on-time delivery, manage software, troubleshoot queries, customer experience, completion of assigned certifications for skill upgradation 3...

Monitor key performance metrics such as betting volume, customer acquisition cost (cac), retention rates, and customer lifetime value (ltv)...

Nice to have- experience with kronos... experience working in a fast-paced environment, both independently and as part of a team... ccmp (certified change management...

**requirements**:- proven experience in sales, customer relations, or account management, preferably within the real estate industry... strong problem-solving abilities...

With an existing team locally, this position will add additional regional sales leadership and strategic planning to the operation... key responsibilities and tasks:...

Excellent experience in python, bash scripting- python libraries: python-can, can tools - preferred- proficient usage of git- ability to work within a global team...

Remote-friendly work options with a supportive team culture... marketing, customer support) to refine vip acquisition tactics and track performance metrics...