EMPREGO SENIOR TEAM LEADER CUSTOMER CURITIBA, PARANÁ

Nice to have:work experience in customer support... escalate complex customer issues to the team lead or mid/senior agents to ensure proper follow-up and resolution...

Manage customer user acceptance tests... training core users of the customer... responsibilities: driving requirement assessment workshops with senior members of...

Mentor and guide junior engineers, fostering a collaborative and growth-oriented team culture... design and optimize workflows for ai-driven customer interactions...

The company has consistently achieved net promoter scores (nps) above 60, reflecting excellent customer satisfaction... the team is collaborative, inclusive, and...

senior analytics engineer - the candidates should be able to effectively work with data in a cloud / on-prem environments, transform the data from multiple sources...

#li-ra1about usinfobip is a global leader in omni channel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement...

Management responsibilities manage a team of 2-4 designers focused on paid ad creative, with room to grow the team over time... taking the startup mindset to the...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback2... demonstrates (in parts) frequently...

Job description role purpose the purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2 self- management productivity...

This is an exciting opportunity for a leader passionate about strong teams, open source software, linux and kubernetes... join our globally distributed team and...

For over 15 years, our fully remote team of 100+ professionals has been driven by four core pillars: integrity, collaboration, enterprising, and kaizen...