EMPREGO CUSTOMER SOLUTIONS AGENT

Implement standard and improved user experience for people solutions... drive standardization of processes, slas, kpis, metrics, tools and methodologies across the...

You will interface with customer and aws leadership, driving collaboration between the other core account groups (sales, support, solutions architecture and professional...

Have a strong understanding of large scale computing solutions... as a trusted customer advocate, the solutions architect will help organizations understand best...

Verify and resolve customer concerns... process orders, payments and customer accounts... - provide timely responses to customer inquiries, by telephone and/or...

Systemic view of end-to-end solutions... creemos que todos debemos tomar decisiones cada día (de manera individual y colectiva) para conducir a un cambio significativo...

Systemic view of end-to-end solutions... mid-level network/telecom knowledge, experience with software and app development life cycle methodologies and concepts...

Demonstrated technical knowledge and ability in relevant engineering disciplines hands-on experience with dfmeas, and other analysis tools and techniques good interpersonal...

Principais atividades: • responder às consultas dos clientes de maneira oportuna e precisa, por telefone, e-mail, mídia social ou bate-papo • identificar e avaliar...

Able to use prior information to inquire more deeply about the customer develop, maintain and supervise progress of a customer success plan drive product and process...

) excellent customer focus / networking / relationship building /results-driven / self-organized / decision making individual in this role is expected to deliver...

Coordinate customer support cases including interaction with other internal groups such as engineering, sales and customer success   work closely with the customer...

Minimum of 8 years work experience in one or more of the following: technical customer success, saas platform use or project leadership, technology consulting, technology...

About the role: the live chat customer support representative at the pod company is responsible for providing our customers with top-tier technical support via email...