EMPREGO MANAGER CLOUD CUSTOMER SUPPORT

Salesforce product certifications are a plus (marketing associate, marketing cloud administrator, salesforce certified associate, marketing cloud account engagement...

The csm works to increase customer satisfaction, retention, renewals, references, and upsells for cloud products within their assigned solution portfolio...

Our focus on reducing cost-to-serve ensures operational efficiency without compromising customer satisfaction... we collaborate across fulfillment teams to ensure...

About the role the digital customer engagement manager (dcem) is responsible for e2e customer engagement and delivery of contractual agreement and services for...

· provide expertise to customers’ use of sap cloud solutions, focusing on sap cloud solutions... · provide personalized quarterly release review to support customer...

Participate on change management activities related to customer support across the team and overall organization... important to know is that we are still in the...

Certifications in customer success management or related technologies... familiarity with crm platforms and customer success tools... negotiate renewals and expansions...

· experience in customer technical support delivery   meet your team our sap sales and service cloud support team is composed mainly of professionals with a software...

Maintain product knowledge, support continuous improvement efforts, and represent technical support on projects and operational teams, communicating findings back...

Drive customer reference-ability and advocate for continuous improvement in customer satisfaction measures... our values: customer focus: building strong customer...

” – vp, customer support... good knowledge on cloud platform... good understanding about enterprise level application support and infrastructure support...

Act as an escalation point for customer impacting business critical issues... drive regular scheduled customer conference calls and customer meetings to ensure the...

What you’ll do: position title: sap ixp- communications for sap’s customer support & clm location: sao leopoldo, brazil expected start date: october, (hybrid 3x...

The customer success manager serves as a named resource and partner for the salesforce signature customer organizations... job category customer success job details...

Lead recruitment, onboarding, and promotion processes for customer service roles... support the launch of new betting products and technologies across retail locations...

Among that, experience in customer facing role and should have excellent command on de-escalating the critical situations...   expectations and tasks   w e are looking...

support and communication: be the go-to contact for admin requests and ensure timely, solution-oriented support... customer success account manager - as we expand...