EMPREGO CUSTOMER SERVICES MANAGER PORTO, PIAUÍ

customer needs analysis: recognize and thoroughly understand customer needs and requirements... ensure high-quality customer engagement and relationship management...

You report to the vp customer success and closely interact with all teams of the factorypal organization, which deliver our saas solution to the customer as well...

Purpose & impact on organization: contributes to store profitability by: ensuring kpis for a defined area within a store are met or exceeded coordinating team members...

Key relationships: liaison offices (lo's) market scm planning services & bpm gbs   knowledge skills and abilities: service-minded and consumer/customer oriented...

Responsible for creation and distribution of operational reports   key relationships: liaison offices (lo's) market scm planning services & bpm gbs     knowledge...