EMPREGO CUSTOMER OPERATIONS LEAD LATAM SÃO LEOPOLDO, RIO GRANDE DO SUL

You enjoy interactions that lead to ultimate customer success and satisfaction... you focus on details, particularly with communication, follow-up and documentation...

Perform customer research throughout the product development lifecycle (pdl) to ensure data and customer/user input is infused into all product designs...

Support and lead the team on technical discussions...   value competencies displays passion for & responsibility to the customer... mentor junior developers and lead...

What you'll do: conduct in-depth discovery to understand customer problems, market trends, and competitive landscape...    collaborate with product marketing to...

The value you deliver lead the architecture and design of new features with technical product management, adopting cloud-first concepts...