EMPREGO HEAD OF CUSTOMER SUCCESS SÃO LEOPOLDO, RIO GRANDE DO SUL

Volume and criticality of escalations across, reduction of number of escalations... volume, quality and criticality of customer relationships and engagements...

Passionate for customer success...   experience with customer engagement, design of customer presentations, hosting of customer events, application of business intelligence...

· providing a creative source of ideas/solutions to address customer issues... · execution of innovation portfolio serving as primary contact from customer success...

Providing a creative source of ideas/solutions to address customer issues... advise customer on industry best practices in the required area of expertise...

•    able to navigate the complexities of technical discussions while considering customer needs and a holistic point of view... •    ability to quickly learn new...

•    ability to quickly learn new areas of knowledge... •    ability to work independently and as part of a team... •    knowledge of abap development is a must...

•    ability to quickly learn new areas of knowledge... •    ability to work independently and as part of a team...   •    exciting chance to gain valuable insights...

•    understanding of software development and its methodologies... •    knowledge of sap solutions is a plus... •    ability to quickly learn new areas of knowledge...

We win with inclusion sap’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background...

•    basic understanding of software development and its methodologies... •    ability to quickly learn new areas of knowledge... •    knowledge of any programing...

Btp delivery at scale is part of the adoption services center and is in charge of delivering services in implementation, upgrades or improvement projects...

•    be a strong team player who can contribute to the overall success of the team and its deliverables... we win with inclusion sap’s culture of inclusion, focus...

What you will do:    you will collaborate with various teams, including engineering, marketing, design, compliance & security experts among others to do the...