EMPREGO TICKET MANAGER SERVICE DESK SÃO PAULO, SÃO PAULO

Recruit, interview, and promote customer service associates...   ready to level up your career? playtech managed services is looking for a passionate customer service...

React by executing appropriate redundancy protocols based on service type... monitor multiple business systems and detect incidents across multiple service dependencies...

Realizar o atendimento de suporte de 1 nível a sistemas corporativos softwares e aplicações instalação configuração correção de erros movimentação adição...

Maintain accurate documentation of all actions required to resolve issues in the service ticket support database... experience with trouble ticket and incident management...

Our seasoned professionals deliver services based on milestones best practices and service delivery framework... ) monitor ticket queue for new tickets, work tickets...

Our seasoned professionals deliver services based on milestones best practices and service delivery framework... ) monitor ticket queue for new tickets, work tickets...

• diferencial: - jira, ca service desk manager (ca sdm) e service now futuramente, confluence para organização e controle de tarefas; - conhecimento em negócios...

Ter utilizado ferramentas de gestão de chamados e incidentes, como jira service desk ou equivalentes... familiaridade com ferramentas para navegação e análise em...