DIRECTOR HR OPERATIONS - LATAM

You deserve to do what you love, and love what you do – a career that works as hard for you as you do.
At Fiserv, we are , #FiservProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do.
You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Responsibilities Requisition ID R- Date posted City Sao Paulo State/Region São Paulo Country Brazil Calling all innovators – find your future at Fiserv.
e’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.
We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.
Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.
If you want to make an impact on a global scale, come make a difference at Fiserv.
ob TitleDirector HR Operations - LatamCompensation and BenefitsConduct analysis of benefits programs in order to evaluate external competitiveness and legal compliance of the organization's benefit practices.
Research benefit plans and providers and make recommendations.
Develop benefit programs and may assist in the administration of programs.
Review benefit costs to ensure compliance with the organization's budget.
ompensation and BenefitsProvide comprehensive analytical support for the design and administration of compensation programs, position evaluations, salary recommendations, and other detailed research projects.
Participates in compensation surveys, coordinates job descriptions, and prepares market data reports for management review and consideration.
Prepares and monitors merit budget process and develops/updates salary ranges.
lobal MobilityImplements and executes mobility programs and services supporting employee short- and long-term transfers, assignments, country entry and domestic or international relocation.
Advises managers on mobility policies and practices; gathers and completes required information and applications for processing.
Facilitates immigration status applications and employment authorization for employees and candidates.
Serves as partner and point of contact with counsel, government agencies and third-party vendors providing immigration, relocation and mobility support.
Assists in communicating relocation packages; answers questions and resolves escalated issues from employees.
Stays current with laws, regulations and procedures governing international mobility and immigration.
R AnalyticsApplies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.
., staffing, learning and development, talent management, diversity and human resource compliance) Assesses organizational staffing and identifies requirements and solutions to meet workforce objectives.
Manages databases and prepares reports and presentations on demographic profiles, turnover ratios, etc.
for various audiences.
R OperationsManages the implementation and administration of human resources programs, policies, and procedures through a service center.
Provide responses to inquiries, questions and complaints and providing information, guidance, and direction on HR programs, processes and practices to employees and managers.
Works with HR specialty areas and leadership to provide feedback and implementation support for the development of new programs and processes.
RISMaintains and organizes human resources information within the Human Resources Information System (HRIS).
Designs and maintains the HRIS in support of the organizations data management and reporting needs.
Ensures accuracy and integrity of organizational data within the HRIS.
Follows established procedures for updating, validating, and correcting employee records or other related HR data.
Prepares end-user documentation or training materials as needed.
ayrollReview a variety of support tasks associated with payroll operations.
Monitor the process of wage and salary payments, audit time records and schedule garnishment payments.
Ensure the calculation and processing of special checks, file unemployment forms, process new hire paperwork and create summary reports for management.
Use automated time and attendance software and programs in day-to-day operations.
Answer general payroll inquiries and offer suggestions, advice and solutions on payroll procedures.
Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
hat you should know about us.
iserv is a global fintech leader with -plus (and growing) associates proudly serving clients in more than 100 countries.
As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.
ur commitment to Diversity and Inclusion.
arning about fake job posts.
lease be aware of fraudulent job postings that are not affiliated with Fiserv.
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ny communications from a Fiserv representative will come from a legitimate business email address.
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