MANAGER, TECHNICAL ACCOUNT MANAGEMENT PRACTICES
Descrição da oferta de emprego
in this role, you will manage a team of technical account managers who focus on customer success, product adoption and supporting the subscription renewals.
you'll work with your peers around the world to guide initiatives and continually develop their professional skills, standardize the tam role and deliverables, and actively promote the tam business in the entire organisation.
as a manager, you'll need to demonstrate leadership and build on your own experience to inspire, enable, and develop your team members.
 what you will do  provide direction, coaching, and mentoring to increase your team's capabilities, develop their competencies, and ensure that goals and expectations are met manage, recruit, train, and develop your team manage the collection, aggregation, interpretation, and reporting of organizational performance metrics to be used by management and operational leaders to guide strategic business decisions provide guidance to associates within the established company policies; recommend changes to policies and procedures promote and guide continuous professional and personal development of team members support sales cycles across our portfolio of offerings, work with the sales teams on understanding the subscription consumption and work throughout the year to maximize the value our customers are getting from their subscriptions actively promote and sell the red hat’s technical account management service and support the sales teams in helping customers understand the value add of this service maintain the appropriate levels of margin for the technical account management business within your region ensure that critical escalations are handled in a timely and customer-centric manner build and maintain relationships with our customers what you will bring  ability to identify potential, develop people, and motivate and build a team very good written and verbal communication skills in english excellent problem-solving, communication, and time management skills ability to collaborate effectively with associates from diverse cultural backgrounds good business sense advanced english level is required high-level technical understanding of our portfolio is a plus people management experience is mandatory for external candidates.
for internal, team leadership is desired #li-fv1
Detalhes da oferta
- Global
- 16/04/2024
- 15/07/2024
Key responsibilities- account management responsibilities incl... we are seeking a highly motivated and experienced internal account manager to join our client's team... requisitos do trabalho ideal candidate- bachelor's degree in business, chemistry, or related field;• experience in sales and account......
Net core, sql server or outsystems;• mastery of project management methodologies and tools;• more than 1 year experience in project management for public administration;• ability to identify business opportunities in line with the work being carried out at the client;• strong written and verbal communication......
Technical proficiency and ability to understand complex technical concepts and product functionalities... demonstrated ability to balance technical and commercial considerations when making strategic decisions... excellent project management skills with a track record of successfully delivering projects......
Link da vaga em nosso site: https://equacaoit... outros dados de posição duração: contrato 12 meses (renováveis); localização: híbrido, portugal... estamos com uma oportunidade para um dos nossos parceiros, uma empresa com projetos nacionais e internacionais e que está em um crescimento impressionante......
Available positions bakers/bartenders/chefs/chef de partie/sous chef/chef d cuisine/cooks/, restaurant and food service manager, conference banqueting operations manager, food beverage team manager, account manager, bartender, assistant manager of front office, receptionist, guest relation assistant......
Is a plus• knowledge of project management fundamentals, itil, lean fundamentals is a plus• cloud architecture and it technical infrastructure know-how• technical and application expertise for different cloud solutions (min... requisitos do trabalho • english should be at least b2;• candidates must have......
High it curiosity and technical understanding... dive deep into the world of it by continuously polishing your technical background... what you will do: communicate with customers and solve their billing or account-related issues, as well as technical issues related to websites, hosting and domains......
•document audit findings, observations, and recommendations in clear andconcise audit reports, presenting findings to senior management and the auditcommittee as necessary... •monitor the implementation of audit recommendations and follow up onmanagement's corrective actions to ensure timely resolution......
Analyze macroeconomic variables and their interactions with client portfolios - strategic, tactical, and dynamic asset allocation decisions, as well as manager selection... provided multi asset allocation advice to clients on their india and global investment needs... the model portfolio is a client-allocated......
The role also has responsibility for customer protection around personally identifiable information and risk mitigation including account take over and fraud... recommend client centered resolutions to issues and identify and initiate exceptions within guidelines find opportunities and make recommendations......
