PRODUCT MANAGER, CUSTOMER RETURNS

BASIC QUALIFICATIONS - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services DESCRIPTION At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.
In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences.
Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’.
Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’ Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition.
Besides that, they act as ambassadors of this agenda, and they will support you from Day1.
Remember, at Amazon ‘It’s always Day1’.
Our groups are organized in the following fronts.
BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) and People With Disabilities.
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.
By giving customers more of what they want - low prices, vast selection, and convenience.
We set big goals and are looking for people who can help us reach and exceed them.
We are looking for a visionary Product Manager to help us solve, build and develop big impact features that improve customer experience.
Working to solve complex problems in one of the fastest growing segments of the Retail business, Fashion and Fitness.
The seasoned leader will be responsible for setting and implementing the growth strategy, influencing and driving change across many key stakeholders, improving processes to scale with high business growth, and developing and leading functional leaders.
This leader will relish the opportunity to balance strategic vision and operational excellence.
The ideal candidate will have a passion for data driven decisions, innovation and being a builder.
Responsibilities include driving topline and margin growth.
The successful candidate will be a collaborative leader.
She/He will be a thoughtful, high-energy, self-­starter, with strong business acumen, acute analytical skills, and the demonstrated ability to use data, creative thinking and innovation to solve complex problems.
This individual will thrive in a fast-­paced, data-driven environment.
Key job responsibilities In this role, you will have the opportunity to develop your skills in the following areas.
- Identify growth initiatives across multiple business segments including project evaluation, strategic planning, and prioritization.
- Define, prioritize and plan the execution of strategic initiatives.
Consult with senior management on cross-group project prioritization.
- Ensure delivery of assigned organizational goals.
Schedule and secure resources and manage cross-functional teams to deliver to these goals.
End to end responsibility for the execution and success of all assigned programs.
- Enable launch of new products and processes by collaborating with cross-functional project teams.
- Anticipate bottlenecks and balance trade-offs.
between business needs and technical constraints - Communicate progress and work with teams with dependent programs.
- Translate technical requirements and processes to non-technical leaders in a clear and actionable manner.
- Earn and develop trust with business leaders to drive adoption and implementation of new business initiatives.
We are open to hiring candidates to work out of one of the following locations.
Sao Paulo, SP, BRA PREFERRED QUALIFICATIONS - Experience working with large-scale data mining and reporting tools (i.
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SQL, MSAccess, Tableau, Essbase or Cognos) - Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization - Experience in balancing conflicting priorities dealing with ambiguity - Experience performing financial or other quantitative analyses