EMPREGO TECHNICAL SOLAR CUSTOMER SUPPORT PORTO ALEGRE, RIO GRANDE DO SUL

Procurement & customer relations: familiarity with customer procurement processes and the ability to craft responses that align with their needs...

**responsibilities**- supports execution of multiple technical projects or programs in support of the continuing evolution of the organization''s software products...

Independently work on your own tasks and deliverables; analyze jira tickets raised/assigned by customer, or support members, perform rca, fix issues as per slas...

Excellent problem-solving and customer service skills... document system architecture, configurations, and support procedures... analyze and debug technical issues...

The company has consistently achieved net promoter scores (nps) above 60, reflecting excellent customer satisfaction... the team is collaborative, inclusive, and...

Key responsibilitiesexecute and maintain pega strategies to commercial transformation channels (oneapp, web, push notification and telemarketing) configure script...