EMPREGO CUSTOMER SOLUTIONS RIO DE JANEIRO, RIO DE JANEIRO

We’re constantly seeking new solutions that have progress in mind... you will participate in regional event planning, represent the s&p global commodity insight...

About the role accountable for establishing and maintaining a satisfactory long-term relationship with customer, managing customer expectations, and contributing...

Owns customer specific instructions and guidelines (price book, process, customer labelling, billing entities, etc... owns customer agreements and acts on them...

When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers... the position has a high-impact contribution...

Core work activities   managing profitability • demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer...

About the role responsibilities incident management to manage customer issues and or requests relating to the security technologies according to service level agreement...

Ensure configuration/migration on backbone and customer sites remotely for activation of customer services... ensure customer acceptance tests are performed...

• proactively coordinate, track and manage service & solution components until full delivery of completed service/solution to the customer...

Of customer references, sdr/ qbr %, pulse % satisfied (top 2 box), zero surprise delivery escalation from the customer, adherence to project charter 2...

•    customer relationship management... •    excellent customer facing skills... ¿    check with the customer that his application is running with no problems...

Evaluate existing solutions within the company, utilize internal resources, and optimize solutions that are tangible, with lower costs and time investment...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2... competent consistently demonstrates...

We deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley... - complete responsibility for the technical implementation...

- prototype quick mockups for any initial design, and get customer feedback to iterate... we deliver cutting-edge solutions to giants like google and the most innovative...

About you excellent customer skills are required... • to provide a professional first technical point of contact for the customer... about the role to conduct initial...