EMPREGO ANALISTA CUSTOMER SERVICE KEY SÃO LEOPOLDO, RIO GRANDE DO SUL

The role manages diverse, high profile and/or key accounts...   key tasks of this role: · develop a trusted relationship with key stakeholders and decision makers...

•        adheres to key performance indicators (kpis), especially responsiveness service level agreements (slas) and productivity goals... we offer a highly collaborative...

In technical support we provide our customers with outstanding technical customer service... collaboration, customer focus and communication are key to achieving...

Address and resolve regional and global partner or stakeholder escalations with efficiency and professionalism, maintaining high standards of service and relationship...

Excellent communication and customer interaction abilities... solid experience with itil-based tools and service management practices... strong analytical and troubleshooting...

Excellent communication and customer interaction abilities... solid experience with itil-based tools and service management practices... required skills and qualifications:...