EMPREGO HEAD OF CUSTOMER EXPERIENCE SÃO LEOPOLDO, RIO GRANDE DO SUL

Volume and criticality of escalations across, reduction of number of escalations... volume, quality and criticality of customer relationships and engagements...

experience with customer engagement, design of customer presentations, hosting of customer events, application of business intelligence is a differential...

We are driven by a desire to provide our customers with outstanding technical customer service and delight them with a great support experience...

Providing a creative source of ideas/solutions to address customer issues... advise customer on industry best practices in the required area of expertise...

· providing a creative source of ideas/solutions to address customer issues... · execution of innovation portfolio serving as primary contact from customer success...

) meet your team: commerce cloud team is part of technical support organization, under customer experience product area... this amazing team is proud of its local...

Work experience •    professional experience in the software development industry...   •    proven experience in leading projects and parts of projects on own...

Work experience •    professional experience in the software development industry... •    able to navigate the complexities of technical discussions while considering...

Work experience •    professional experience in the software development industry... •    ability to quickly learn new areas of knowledge...

) of operating systems (windows, unix, and linux); strong experience in migration and upgrades project, working with hyperscalers and on premise; knowledge / experience...

Work experience •    professional experience in the software development industry... •    understanding of software development and its methodologies...

•    knowledge of operating systems (windows)... •    knowledge of brazilian tax system... •    good customer focus & interpersonal skills... sql server, etc...

Work experience    3 to 5 years' work experience in it business activities and related areas (sales, customer service, consulting)... we offer a highly collaborative...

Work experience •    it is highly valued previous experience with scrum and agile methodologies... •    ability to quickly learn new areas of knowledge...

Gain visibility:  with sap internship experience program in your title, you’ll have a global network of sap leaders, entrepreneurs and career development opportunities...

Design, develop & delivery of new features as part of agile team...   a high degree of intellectual curiosity and a lack of fear for learning something new...

Work experience:   strong experience in sap, with strong analytics experience... availability to travel and experience with working in international customer...

•    set up of sales area... •    knowledge of nota fiscal (e... •    management assistant experience is a plus...     organization structure •    set up of sales...

Btp delivery at scale is part of the adoption services center and is in charge of delivering services in implementation, upgrades or improvement projects...

Work experience:   some experience in sap, analytics experience... availability to travel and experience with working in international customer projects is a plus...