EMPREGO CUSTOMER RELATIONSHIP MANAGEMENT SPECIALIST SÃO PAULO, SÃO PAULO

customer success accelerates core business outcomes, mitigates risk, cultivates relationships, removes friction, and improves customer experience...

The role:the company is seeking a workforce management (wfm) specialist to oversee the end-to-end planning and real-time coordination of their customer service operation...

The dcem oversees the customer lifecycle from the moment of contract signing, particularly customer onboarding, continuous service delivery, release and maintenance...

Internal relationship building: forge strong multidisciplinary relationships with sales, engineering, and product management to lead and coordinate customer relationships...

A pronounced focus on delivering exceptional customer experiences and a deep understanding of customer needs... 2-3 years of experience in a customer-facing role...

Experience with customer relationship management (crm) software... proven experience with customer experience/engagement coordination... experience maintaining detailed...

Participate on change management activities related to customer support across the team and overall organization... reporting on slas and kpis: measuring and improving...

Familiarize yourself with incident management documentation... liase with third parties during incident management...   are willing to develop your career in incident...

The organization has holistic responsibility for ensuring efficient day-to-day operations of the customer success business, operationalizing, and accelerating the...

Define and monitor incentive programs for the customer experience team... proven experience in customer success, service delivery, and commercial excellence...

Bug reporting and tracking: accurately document, prioritize, and track defects and bugs using our project management tools... united world telecom is looking for...

Wwso teams include business development, specialist and technical solutions architecture... * become a trusted advisor within customer accounts through technical...

Estamos procurando um(a) analista de customer success para integrar a equipe de customer success em uma empresa de tecnologia saas (software as a service) focada...

Maintain meticulous reporting, records, and files vital for accurate management of territory... develop and maintain effective customer relations with purchasing...

Maintain meticulous territory management records and reports... address customer issues and perform tasks assigned by the manager... as a sales application specialist...

Monitor slas, processes, policies, and customer satisfaction via performance data... define and monitor incentive programs for the customer experience team...