EMPREGO CUSTOMER SERVICE ADMIN SUPPORT SÃO PAULO, SÃO PAULO

Lead recruitment, onboarding, and promotion processes for customer service roles... analyze customer feedback and betting behavior to identify service gaps and drive...

Maintain product knowledge, support continuous improvement efforts, and represent technical support on projects and operational teams, communicating findings back...

Strong knowledge of service management and service integration solutions, ex: observability, service now... identify reusable solutions and ensure capitalization...

Job description your mission is to provide leadership to the business customer support team establishing and maintaining high levels of quality, efficiency and other...

Years of customer service... provide quotes, process sales order, document customer complaints, and respond to customer service needs, including shipment, billing...

Our focus on reducing cost-to-serve ensures operational efficiency without compromising customer satisfaction... we collaborate across fulfillment teams to ensure...

customer service associate, ft remote - we expect every call to be answered on the first ring to support our industry-leading service experience...

Drive innovation and process improvements within the customer service function, contributing to operational excellence... you will be a part of the operations and...

Nice to have:work experience in customer support... excellent customer service skills: you are empathetic, accurate, compassionate, responsive, resourceful, and...

support escalation of sensitive customer cases related to the region/market... customer service operations lead - each brand within the group maintains its unique...

Automate processes and enhance engagement with technology using ai to optimize support and customer interactions... a keen desire to create outstanding customer...

A keen desire to create outstanding customer experiences... conduct follow-ups and manage callbacks, ensuring customer satisfaction at every turn...

This role also provides expert support in operations and facilitates the service lifecycle... the dcem oversees the customer lifecycle from the moment of contract...

Foster a strong culture of customer feedback within the support team... collaborate with the customer success, product, and engineering teams to ensure high customer...

Participate on change management activities related to customer support across the team and overall organization... important to know is that we are still in the...