EMPREGO TECHNICAL SOLAR CUSTOMER SUPPORT SÃO PAULO, SÃO PAULO

Maintain product knowledge, support continuous improvement efforts, and represent technical support on projects and operational teams, communicating findings back...

Provide customer onsite and phone-based support for incident management... resident/field technical support - - resolve issues found during validation...

” – vp, customer support... good understanding about enterprise level application support and infrastructure support... what you’ll contribute product/customer support...

You will engage with a range of technical support processes, assist with customer service issues, and ensure compliance with company policies...

Dive deep into inquiries and technical troubles, diagnosing and resolving any customer issues... automate processes and enhance engagement with technology using...

Dive deep into inquiries and technical troubles, diagnosing and resolving any customer issues... a keen desire to create outstanding customer experiences...

technical support representative - - follow-up/update of tickets for each call to ensure timely closure... ownership of calls and tickets, directing for resolution...

The dcem oversees the customer lifecycle from the moment of contract signing, particularly customer onboarding, continuous service delivery, release and maintenance...

Minimum skills: experienced professional with 5+ years of relevant industry expertise in technical customer success, customer success manager, saas platform use...

Foster a strong culture of customer feedback within the support team... collaborate with the customer success, product, and engineering teams to ensure high customer...

Years of experience in a customer-facing role such as customer success, account management, or customer support... _- customer training and support:- conduct...

Responsible for ensuring technical support for client implementations to meet quality and scope expectations... more specificallyprovide technical support and guidance...

This leader will be accountable for driving customer outcomes by improving technical health, accelerating product adoption, ensuring renewals of customer success...

A solution advisor provides deal support by participating in discovery sessions, executive meetings and presentations and will deliver software demonstrations that...

Sap customer experience (cx) - knowledge of e-commerce, sales, customer service, and marketing processes... you will also provide demand generation support through...

Be a true proponent of customer advocacy... build an internal wiki, knowledge base with technical documentation, manuals for the support team and for the customers...