Diretor global de programas

Ale*** ***** (XX anos)
COO - Chief / Business Operating Officer em Soluevo Soluções Evolutivas
Universidad Barcelona con Oxford Leadership Institute
São Paulo,
São Paulo
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Experiência
COO - Chief / Business Operating Officer
Soluevo Soluções Evolutivas
out 2020 - Atualmente
Soluevo is an Information Technology company supporting Retail (Via Varejo, Renner, Centauro, Leroy Merlim, Burguer King, TemBici Itaú), Pulp and Paper (Klabin), Education (Ânima) and Other Industry (SMEs included) clients with IT consultancy and software development
- COO – Chief Operating Officer
	General role in scaling up operations thru formal structure and implementation of S&OP funel, processes and R&R; optimization of existing staff processes; and company KPI definition. 
	Responsible for understanding client´s challenges for engagement scope definition, increasing pipeline of engagements, accomplishing 2x revenue increase and 1,5x team hiring in 8 months
	Responsible for client relationship, establishing new relationships within existing clients
	Responsible for Commercial and Business Development team, increasing 3x new client business opportunities
	Responsible for General Office Management team: Marketing, Financial, Legal, HR
	Responsible for Strategic Partnerships: Parque Tecnológico SJC, Cisco, Digital Ocean, Confluent, Elastic
	Co-responsible for Quality Engagement Delivery Board with CEO and CTO
Strategic Advisor
eValley Digital Consultants
out 2020 - Atualmente
Strategic advisor
COO - Chief Operating Officer
eValley Digital Consultants
jun 2015 - set 2020
eValley is a Digital Consultancy focused on process digitalization and APP planning. With exclusive digital engagement methodology and sustainable growth result-oriented, supported different industry clients such as Telecom (Vivo), Employee Benefits (VR Benefícios), Health (Grupo BEM, SQH, ProCare) and SMEs (real estate, education, food). 
- Strategic Advisor – Oct20 to present
- COO – Chief Operating Officer – Jun18 to Sep20
	General role in scaling up operations thru formal structuring of commercial processes, including business development and portfolio
	Responsible for understanding client´s challenges for engagement scope definition, including technology partners’ management, establishing double-digit revenue growth
	Responsible for content Digital Marketing
	Co-responsible for Quality Delivery with CTO
	Responsible for Sales & Operation Planning – Sales Funnel; Engagement Delivery; Team Allocation and Technology Partnerships 
	Responsible for management of consultants and developer teams – Quality of Delivery and Allocation:
	APPs: VR Benefícios; SQH Healthcare; 
	Process Digitalization: Grupo Bem VP Finance; ProCare HomeCare
	Digital Marketing / SEO: Endeavor, Tropical Brazil Australia, CachorroGato, Petfisio, Focco Câmbio
	Responsible for the relationship with prospects Telefônica Brasil, Claro, Oi, Linx, TCS and support for Sapore/IMC, Konecta, Marco Boni Ltda, BomBarco
	Responsible for digital consultancy methodologies 
	Strategic Advisor Beevi IA
- eValley + Nuveo Technologies – AI Solutions - COO – Sep17 to May18
	Responsible for Sales & Operation Planning – Sales Funnel, production pipeline (devs), OpEx
	Co-responsible with CTO for P&S and Developer team management (15 devs, Scrum / Agile methodology)
	Responsible for P&S / AI Portfolio
	Responsible for business development of Accor Hotels and Telefônica Brasil
	Responsible for overall quality of digital engagements’ delivery and client management – Cyrela, Tecnisa, Bradesco, Tecnobank 
	Co-Responsible with CSO for Business Development of RBC, Bradesco, Porto Seguro, TRF4, AmBev 
 - Co-Founder and New Business Director – Jun15 to Set17
	Responsible for structuring and implementation of all internal business, commercial end engagement processes and KPIs, accomplishing the development simultaneously of process digitalization and startup acquisitions engagements within 10 months
	Responsible for P&S - BPM Digitalization Solutions and Corporate Demo Day
	Responsible for Consultant Team
	Responsible for the development of strategic partnerships (Endeavor, Insper, FGV-SP, 3DayStartup, USP – Leste)
	Responsible for digital engagements at VR Benefícios (indirect sales channel processes, digital realtime online KPIs), Endeavor (SEO), Cachorrogato (SEO), PetFisio (Digital Marketing), Marco Boni Ltda (C-Day, Corporate Demo Day)
	Responsible for the development of strategic partnerships in Digital Marketing and Entrepreneurship (Endeavor, FGV-CENN, CEI-Inpser, USP-Leste, Ace, 3DayStartup) 
	Co-responsible with CTO for Technology partnerships
Financial Engagements and Collections Senior Manager
Telefônica Vivo
jun 2013 - mar 2015
	Responsible for digital engagements in Corporate Finance 
	Responsible for Telefônica Brasil Collections B2C and B2B SME – R$1Bi/year
	Responsible for development and implementation of McKinsey + Accenture collections engagements; and implementation and management of BPO (Accenture)
	Responsible for OpEx iniatives in Corporate Finance (R$300MM/year), resulting in overall 10% reduction
	Responsible for representing Corporate Finance in IT forums and committees; and, Global Telefónica´s Financial and Risk Committees
Operational Engagements and Revenue Assurance B2B Senior Manager
Telefônica Vivo
abr 2010 - jun 2013
	Responsible for mapping and redesign of Corporate Market B2B organizational structure (3-wave engagement) and Global / Local efficiency engagements (ATKearney and Oliver Wyman – R$36MM/year) 
	Responsible for development and implementation of fixed-mobile projects for Corporate Market B2B, resulting in overall 13,5% OpEx reduction, 10% structure optimization and 5% revenue increase - Brazil
	Responsible for Revenue Assurance, Credit and Risk projects for Corporate Market B2B resulting in +R$150MM/year - Brazil
	Responsible for representing Corporate Market B2B in Risk Committee, Auditing & Legal forums and Collection initiatives - Brazil and Spain
	Responsible for Corporate Market direct and indirect employee training programs
Senior Manager
Kaiser Associates
jun 2005 - abr 2010
Kaiser Associates is a top management consultancy American company, focused in New Maret Entry, Product Repositioning, Acquisitions and Alliances, Competitive Analyses engagements in Latin America. Supports multinational clients in Energy, Retail, Consumer Goods, Media and Healthcare industries.
Senior Manager
Key responsibilities:
	Responsible for overall engagements’ delivery quality (US$50k to US$1MM); top management consultants’ team – selection, training, mentoring and engagement allocation
	Latin America’s representative in Global Counsel
	Co-responsible with VPs for business development for Energy, Media, Healthcare and Education Industries 
Key Engagements:
	Scenario planning 2008 - 2030
	Strategic planning – 5/10/15/20 year
	New market entry, product repositioning and competitive environment analyses
	Sales channel distribution and logistics strategy
	M&A 
	Change management and process redesign
Industries: Hospitality, Retail, Consumer Goods, Media, Energy, Health Care, Education and Agribusiness
Senior Analyst
Telefônica Vivo
ago 2004 - abr 2005
	Strategic planning (forecasts, revenue planning, OpEx and CapEx management) for Corporate Market B2B 
	M&A - Due Diligence
Senior Consultant
MTB Assessoria Organizacional
ago 2002 - jul 2004
Key responsibilities:
	Support in business development for Agribusiness and Utilities
	Responsible for business process and redesign engagements, including ISO implementation
Industries: Agribusiness, Utilities and Telecom
Business Analyst
A.T. Kearney
ago 2000 - jul 2002
ATKearney is leading American top management consultancy company with global engagements in strategy and operations, supporting multinational industry clients.

Key responsibilities:
	Primary and Secondary data gathering and analysis
	Market and Competitive Intelligence analyses
	Process mapping and redesign
	Client training program implementation
	Strategic Sourcing / e-Procurement
	Represented Latin America in internal global electronic-sourcing (“eProcurement”) best practices case mapping and analyses initiative
Industries: Telecom, Government, Consumer Goods
Formação
Leading High Performance Teams
Universidad Barcelona con Oxford Leadership Institute
ago 2014 - set 2014

          
          
Key Intelligence Topic
Kaiser Associates
set 2005 - dez 2005

          
          
MBA in Luxury Management
FAAP
ago 2005 - Atualmente

          
          
Pyramid Thinking
A.T. Kearney
jan 2001 - mar 2001

          
          
MECE
McKinsey
ago 1999 - ago 1999

          
          
Administração de Empresas
FGV-EAESP
ago 1996 - ago 2000
Bacharelado em Administração de Empresas, com especialização internacional em Administração Internacional na HEC-France.
Idiomas
Português - Nativo
Inglês - Nativo
Espanhol - Avançado
Japonês - Básico
Informações Adicionais
Co-founder NGO porquesim.org
Portal that puts together NGOs and volunteers.
Co-founder N.A.Hostil
Brazilian rock n roll band.