EMPREGO MANAGER CLOUD CUSTOMER SUPPORT PORTO ALEGRE, RIO GRANDE DO SUL

Procurement & customer relations: familiarity with customer procurement processes and the ability to craft responses that align with their needs...

Monitor key performance metrics such as betting volume, customer acquisition cost (cac), retention rates, and customer lifetime value (ltv)...

customer support liaison: coordinate with internal teams to address community issues, questions, or escalations in a timely manner... qualificationsproven experience...

Collaborate with cross-functional teams to ensure departmental alignment and mutual support... sr manager sales professional - ????dxc only operates under clt contracts...

The role requires a candidate who is highly motivated and enjoys a fast paced environmentkey duties & responsibilities? making outgoing customer calls and processing...

Technical program manager (tpm) - the role serves as the bridge between cross-functional teams including marketing, design, and r&d... the role refines the requirements...

Independently work on your own tasks and deliverables; analyze jira tickets raised/assigned by customer, or support members, perform rca, fix issues as per slas...

Building software to improve devops, itops, and support processes which support the “everything” as code model such as “infrastructure as code”, platform as a service...

Building software to improve devops, itops, and support processes which support the everything as code model such as infrastructure as code, platform as a service...

The company has consistently achieved net promoter scores (nps) above 60, reflecting excellent customer satisfaction... the team is collaborative, inclusive, and...

Mentor and support junior engineers, leading by example in code reviews and pair programming... champion quality, reliability and scalability by implementing best...