EMPREGO BUSINESS AND CUSTOMER SUCCESS SÃO LEOPOLDO, RIO GRANDE DO SUL

You enjoy interactions that lead to ultimate customer success and satisfaction... · innovate: drive the evolution and development of new and innovative sap enterprise...

You will directly collaborate with internal stakeholders and business partners to understand scenarios and needs, align concepts & ideas within the unit and across...

•    knowledge of business and financial processes and experience working with customers is a plus... •    ability to assess, plan and troubleshoot while collecting...

Join us to help transform customer experiences and drive forward cloud innovation at scale... your responsibilities will span the entire development lifecycle—from...

The ability to read and debug code... fluency in english, both written and verbal... our team is very friendly and provides a very good environment and support for...

This includes employee and customer engagement, executive communication, business transformation and strategy implementation... its mission is to create exceptional...

Demonstrated success in leading change management initiatives and facilitating the adoption of new tools and practices... we manage both internally developed tools...

Create visualizations and generate actionable insights and recommendations to support strategic decisions and effectively communicate findings and trends to business...

Define and monitor analytics kpis and metrics and use that data to inform roadmap adjustments and product strategy... able to influence and align with internal...

We ultimately believe in unleashing all talent and creating a better and more equitable world... participates in de-escalation plans and situation war rooms to resolve...

Ability to effectively handle difficult and challenging customer interactions... •        familiarize yourself and act in accordance with sap support strategy and...

Conduct thorough business value analysis, collect feedback, and shape the product roadmap proactively... we ultimately believe in unleashing all talent and creating...

•    continuously refine ideas by understanding real user problems and defining metrics and success in their outcomes... develop investment points of view to advance...

Ambitious, self-driven and curious... build meaningful and productive relationships with product team members and stakeholders... ensure definition of high-quality...

Address and resolve regional and global partner or stakeholder escalations with efficiency and professionalism, maintaining high standards of service and relationship...

•    service orientation and attitude... ibero-america, and educational institutions worldwide... elevate your profile and gain visibility: connect with sap’s global...

· contribute to the creation, enhancement, and sharing of internal and external documentation...   · strong verbal and written communication abilities...

Functionally, some key tasks are listed below: analyze and resolve customer incidents by means of knowledge databases and verification of software customizing entries...

· contribute to the creation, enhancement, and sharing of internal and external documentation... · strong verbal and written communication abilities...