EMPREGO CUSTOMER SUPPORT TEAM LEAD SÃO LEOPOLDO, RIO GRANDE DO SUL

What you’ll do: position title: sap ixp- communications for sap’s customer support & clm location: sao leopoldo, brazil expected start date: october, (hybrid 3x...

You enjoy interactions that lead to ultimate customer success and satisfaction... · provide personalized quarterly release review to support customer to develop...

· provide remote technical support to global customers via support system, chat or calls...   · support the management of critical situations towards a positive...

Participates in de-escalation plans and situation war rooms to resolve critical product issues impacting customer business operations •  collaborates with global...

Work across multiple support channels to deliver effective support to our clients... work in close cooperation with other technical support teams and development...

· experience in customer technical support delivery   meet your team our sap sales and service cloud support team is composed mainly of professionals with a software...

Ability to effectively handle difficult and challenging customer interactions... •        handle escalated customer issues in team environments (swarming) and through...

)   meet your team we are the analytics business objects team, part of the business technology within the sap technical support, our team values learning and sharing...

We pride ourselves on collaboration, always ready to support each other and help onboard new team members...   meet your team you'll be joining a highly dedicated...

About the team: our technical support organization is looking for an intern to join the sap successfactors team who is driven by a desire to provide our customers...

In são leopoldo, the partner support specialist is a partner facing role within partner support team, mainly responsible for handling partner support queue and for...

lead ai-automation initiatives to improve workload scalability and efficiency...       join our team as an engineering expert to lead cutting-edge projects focused...

lead projects to build frameworks that facilitate scalable and elastic business data cloud workloads document advanced optimization strategies and lead training...

In technical support we provide our customers with outstanding technical customer service... report errors and identify possible resolution to development support...

Work with your team to build, launch, implement, and support the product initiatives you own... build meaningful and productive relationships with product team members...

Your expertise in data science will play a crucial role in uncovering actionable insights and driving continuous improvement within the customer support & cloud...

The team leads initiatives to improve productivity through ai-driven solutions, streamlined execution tracking, and consistent adoption of tools and practices...

Mentor and guide the team to foster their professional development and growth... support and lead the team on technical discussions build & lead pocs (proof-of-concepts)...

Development expertise: provide functional, architectural guidance to the team...    product support: manage customer expectations via product support ensuring high...