EMPREGO HEAD OF CUSTOMER SUPPORT SÃO LEOPOLDO, RIO GRANDE DO SUL

What you’ll do: position title: sap ixp- communications for sap’s customer support & clm location: sao leopoldo, brazil expected start date: october, (hybrid 3x...

· provide personalized quarterly release review to support customer to develop an appropriate strategy that maximizes feature adoption... · innovate: drive the evolution...

· support the management of critical situations towards a positive outcome to the customer needs...   · provide remote technical support to global customers via...

Participates in de-escalation plans and situation war rooms to resolve critical product issues impacting customer business operations •  collaborates with global...

· support the management of critical situations towards a positive outcome to the customer needs... · basic knowledge of crm software... we offer a highly collaborative...

Work across multiple support channels to deliver effective support to our clients... work in close cooperation with other technical support teams and development...

Immerse into a culture of collaboration: be part of a supportive, global community and see firsthand how collective efforts drive meaningful outcomes...

Ability to effectively handle difficult and challenging customer interactions... •        collaborate closely with other sap lines of business (lobs), working on...

Requisition id:  posted date:  jul work area:  customer service and support career status:  student employment type:  limited full time expected travel:  0 - 10%...

In são leopoldo, the partner support specialist is a partner facing role within partner support team, mainly responsible for handling partner support queue and for...

Task is to help shape the future of our fully managed cloud service (saas) as a member of the business data cloud technology office team... we offer a highly collaborative...

In technical support we provide our customers with outstanding technical customer service... functionally, some key tasks are listed below: analyze and resolve customer...

Ensure definition of high-quality specifications according to customer and user requirements... able to work with and get the best out of multiple groups of people...

Perform data preparation for projects, including identification of ideal metrics... the business intelligence team, as a vital part of this organization, empowers...

What you'll do work with a global team of network engineers maintaining & ensuring operational stability and continuous service improvement; work with sap’s engineering...

· assist and support the delivery of services to sap partners, contacting partners and managing internal workflows... · capable of working with multiple teams across...

Product support: manage customer expectations via product support ensuring high standards in incident processing, quality of interactions, and fixes that are...

Understanding of san/nas storage environments... provide routine operational support and troubleshooting... excellent communication and customer interaction abilities...

Understanding of san/nas storage environments... excellent communication and customer interaction abilities... provide routine operational support and troubleshooting...

support and lead the team on technical discussions... develop and delivery as part of agile team...   value competencies displays passion for & responsibility to...