EMPREGO MANAGER OF CUSTOMER SUCCESS SÃO LEOPOLDO, RIO GRANDE DO SUL

Volume and criticality of escalations across, reduction of number of escalations... volume, quality and criticality of customer relationships and engagements...

Passionate for customer success...   experience with customer engagement, design of customer presentations, hosting of customer events, application of business intelligence...

We win with inclusion sap’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background...

•    good understanding of deployment environments, configuration of applications and change management principles...  the primary areas of technology currently...

Working knowledge of cloud in the b2b environment... );  articulates the relevant sap portfolio in terms of the customer value proposition and the partner value...

Very good understanding of one or more of golang, java, kotlin, typescript and other modern programming languages... demonstrated ownership of end-to-end solutions...

Execute all aspects of people management, e... •    at least 3 years of experience leading teams •    fluent english •    constructive and open style of communication...

What you will do:    you will collaborate with various teams, including engineering, marketing, design, compliance & security experts among others to do the...

· providing a creative source of ideas/solutions to address customer issues... · execution of innovation portfolio serving as primary contact from customer success...

Providing a creative source of ideas/solutions to address customer issues... advise customer on industry best practices in the required area of expertise...

) meet your team: commerce cloud team is part of technical support organization, under customer experience product area... this amazing team is proud of its local...

•    able to navigate the complexities of technical discussions while considering customer needs and a holistic point of view... •    ability to quickly learn new...

•    ability to quickly learn new areas of knowledge... •    ability to work independently and as part of a team... •    knowledge of abap development is a must...

•    ability to quickly learn new areas of knowledge... •    ability to work independently and as part of a team...   •    exciting chance to gain valuable insights...

•    understanding of software development and its methodologies... •    knowledge of sap solutions is a plus... •    ability to quickly learn new areas of knowledge...

•    basic understanding of software development and its methodologies... •    ability to quickly learn new areas of knowledge... •    knowledge of any programing...

Btp delivery at scale is part of the adoption services center and is in charge of delivering services in implementation, upgrades or improvement projects...

•    be a strong team player who can contribute to the overall success of the team and its deliverables... we win with inclusion sap’s culture of inclusion, focus...