EMPREGO OPERATIONS AND TECHNICAL SUPPORT SÃO LEOPOLDO, RIO GRANDE DO SUL

· provide remote technical support to global customers via support system, chat or calls...   · contribute to the creation, enhancement, and sharing of internal...

· provide remote technical support to global customers via support system, chat or calls... · experience in customer technical support delivery   meet your team...

Work in close cooperation with other technical support teams and development support... our team is very friendly and provides a very good environment and support...

We ultimately believe in unleashing all talent and creating a better and more equitable world... participation in global projects around support processes, infrastructure...

What you'll do this role offers a dynamic and challenging environment where candidates will oversee and maintain production systems and applications, ensuring...

•        familiarize yourself and act in accordance with sap support strategy and culture... our support ensures customers can gain visibility to improve cost control...

We ultimately believe in unleashing all talent and creating a better and more equitable world... •   provides ongoing and timely communication via phone and email...

•    excellent diagnostic and technical analysis skills... together, we uplift and support one another, always speaking our truths with honesty and integrity...

Address and resolve regional and global partner or stakeholder escalations with efficiency and professionalism, maintaining high standards of service and relationship...

•    assist and support sap partners on portals and tools, partnership requirements, main partnership processes, among other contents... we offer a highly collaborative...

We ultimately believe in unleashing all talent and creating a better and more equitable world... these are the skills and competencies that we are looking for: excellent...

· provide support where required to the team executing strategic programs and projects as well as business operations... · manage event preparation and execution...

· innovate: drive the evolution and development of new and innovative sap enterprise support and sap preferred success offerings... the role focuses on relationship-building...

Collaborate with various teams across the organization including engineering, security, compliance, and infrastructure teams to define and implement scalable solutions...

Define and monitor analytics kpis and metrics and use that data to inform roadmap adjustments and product strategy... able to influence and align with internal...

Create visualizations and generate actionable insights and recommendations to support strategic decisions and effectively communicate findings and trends to business...

Strong analytical and problem-solving skills... this includes developing and maintaining dashboards, alerts, and monitors to detect potential issues and help improve...

•    service orientation and attitude... ibero-america, and educational institutions worldwide... •    support the preparation and delivery of info sessions, competitions...

We ultimately believe in unleashing all talent and creating a better and more equitable world...   you will directly collaborate with internal stakeholders and business...