EMPREGO SERVICES CUSTOMER SUPPORT SÃO LEOPOLDO, RIO GRANDE DO SUL

What you’ll do: position title: sap ixp- communications for sap’s customer support & clm location: sao leopoldo, brazil expected start date: october, (hybrid 3x...

· provide personalized quarterly release review to support customer to develop an appropriate strategy that maximizes feature adoption... the role focuses on relationship-building...

Participates in de-escalation plans and situation war rooms to resolve critical product issues impacting customer business operations •  collaborates with global...

· provide remote technical support to global customers via support system, chat or calls...   · support the management of critical situations towards a positive...

Work across multiple support channels to deliver effective support to our clients... work in close cooperation with other technical support teams and development...

Ability to effectively handle difficult and challenging customer interactions... •        familiarize yourself and act in accordance with sap support strategy and...

· provide remote technical support to global customers via support system, chat or calls... · support the management of critical situations towards a positive outcome...

Execute sap partner support services across channels, including a ticketing system, live chat, ai tools and drop-in sessions, while adhering to established slas...

The partner support specialist intern is a partner facing role within partner support team, mainly responsible for handling partner support queue and for being the...

Requisition id:  posted date:  jul work area:  customer service and support career status:  student employment type:  limited full time expected travel:  0 - 10%...

•    ability to assess, plan and troubleshoot while collecting information about the customer issue... requisition id:  posted date:  jul work area:  customer...

In technical support we provide our customers with outstanding technical customer service... report errors and identify possible resolution to development support...

Your expertise in data science will play a crucial role in uncovering actionable insights and driving continuous improvement within the customer support & cloud...

Product support: manage customer expectations via product support ensuring high standards in incident processing, quality of interactions, and fixes that are...

•    support the preparation and delivery of info sessions, competitions, webinars... •    support the engagement model with / for industry partners from the sap...

Ensure definition of high-quality specifications according to customer and user requirements... work with your team to build, launch, implement, and support the...

support and lead the team on technical discussions...   value competencies displays passion for & responsibility to the customer... originally known for leadership...

Provide routine operational support and troubleshooting... excellent communication and customer interaction abilities... familiarity with hardware troubleshooting...

Excellent communication and customer interaction abilities... provide routine operational support and troubleshooting... familiarity with hardware troubleshooting...

· assist and support the delivery of services to sap partners, contacting partners and managing internal workflows... · support internal and external (sap partners)...