EMPREGO CLIENT SERVICE ANALYST CURITIBA, PARANÁ

service desk management... • recognition program for time in the company: commemoration with certificate + points in the "winner circle" program; • yoga, pilates...

Tis service desk... • recognition program for time in the company: commemoration with certificate + points in the "winner circle" program; • yoga, pilates and meditation...

Behavioral competencies collaborative working problem solving and decision making attention to detail execution excellence client (internal) centricity effective...

Do conduct process quality audits as per plan conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines for agents identified in the...

Atividades: • drive new products/solutions and maintain proper parts assortment for genuine volvo parts; • formalize business case proposals by creating and managing...

Atividades: • drive new products/solutions and maintain proper parts assortment for genuine volvo parts; • formalize business case proposals by creating and managing...

Financials case prioritization as per client sla and regulations, resolution time, penalties due to non-compliance 2... of daily cases received follow standard processes...

client management csat zero escalations resolution of escalations zero non-conformance incidence 3... behavioral competencies collaborative working problem solving...

client management csat zero escalations on delivery resolution of escalations zero non-conformance on security or compliance requirements 3...

client management csat/nps zero escalations on delivery resolution of escalations zero non-conformance on security or compliance requirements 3...

Basic requirements include: bachelor's degree in marketing, administration, advertising, or dentistry (diploma) desirable to have experience in the commercial...

Provide exceptional customer service and support to ensure client satisfaction and loyalty... analyze client usage and needs to propose additional services or upgrades...