EMPREGO CUSTOMER SUPPORT MANAGER SÃO LEOPOLDO, RIO GRANDE DO SUL

· provide personalized quarterly release review to support customer to develop an appropriate strategy that maximizes feature adoption... the role focuses on relationship-building...

What you’ll do: position title: sap ixp- communications for sap’s customer support & clm location: sao leopoldo, brazil expected start date: october, (hybrid 3x...

Participates in de-escalation plans and situation war rooms to resolve critical product issues impacting customer business operations •  collaborates with global...

· provide remote technical support to global customers via support system, chat or calls...   · support the management of critical situations towards a positive...

Work across multiple support channels to deliver effective support to our clients... work in close cooperation with other technical support teams and development...

· provide remote technical support to global customers via support system, chat or calls... · support the management of critical situations towards a positive outcome...

Ability to effectively handle difficult and challenging customer interactions... •        familiarize yourself and act in accordance with sap support strategy and...

Requisition id:  posted date:  jul work area:  customer service and support career status:  student employment type:  limited full time expected travel:  0 - 10%...

•    ability to assess, plan and troubleshoot while collecting information about the customer issue... requisition id:  posted date:  jul work area:  customer...

In são leopoldo, the partner support specialist is a partner facing role within partner support team, mainly responsible for handling partner support queue and for...

Ensure definition of high-quality specifications according to customer and user requirements... work with your team to build, launch, implement, and support the...

· support internal and external (sap partners) communications- qbr prep, etc... · assist and support the delivery of services to sap partners, contacting partners...

What you'll do: conduct in-depth discovery to understand customer problems, market trends, and competitive landscape...    collaborate with product marketing to...

Collaborate with various teams across the organization including engineering, security, compliance, and infrastructure teams to define and implement scalable solutions...

Strong advocate for agile development processes with experience participating in well-run, agile processes in the role of product owner or product manager...

In technical support we provide our customers with outstanding technical customer service... report errors and identify possible resolution to development support...

Your expertise in data science will play a crucial role in uncovering actionable insights and driving continuous improvement within the customer support & cloud...

Product support: manage customer expectations via product support ensuring high standards in incident processing, quality of interactions, and fixes that are...

Provide routine operational support and troubleshooting... excellent communication and customer interaction abilities... familiarity with hardware troubleshooting...